We are still open! How? Our response to the COVID-19 pandemic

Go! Physiotherapy Staff

Dear Friends of Go! Physiotherapy,

These are unprecedented times. It feels that by the time we have finished crafting this sentence, things will have changed. And we here at Go! Physio are rolling with these shifting tides, working hard to stand with you and serve you the best way possible. One question we want to ask you:

What are your expectations for your pain while you are at home in isolation?

We are excited to introduce to you a new service at Go! Physio — TeleRehab Video Consults. Click here if you want to jump to our TeleRehab FAQs. Keep reading below for more from us.

Still Open for Business – Just a Little Differently

While the brick and mortar form of Go! Physiotherapy has had to adapt to the environment the COVID-19 pandemic has created by temporarily pausing its ways, we encourage you to not fret — we are still open for business! Visits scheduled for April 1st and beyond are still being kept in our schedule for now, but how we run these appointments may look a little different than usual. Please follow us for updates regarding these changes at JaneApp and on social media (follow icon links below). In the meantime, we are pleased to introduce to you something new in the form of…

TeleRehab Video Consults

Using TeleRehab Video Consults we can connect with you directly using your computer browser in the comfort and safety of your own home. However, if you are not comfortable or set up for Video Consults we also offer a free complimentary follow up phone call to see how you’re doing at home during this crisis.

TeleRehab Video Consults sessions are useful for those needing consultation with a physiotherapist or kinesiologist regarding:

injury diagnosis (where possible)
post-surgical rehab guidance
pain and symptom management
home exercise prescription
one-on-one exercise and activity supervision with direct guidance and progression
education and advice regarding self-care

Wondering if TeleRehab Video Consults are for you? We are offering free 10 minute complimentary consultations for those who are unsure. Consult sessions may be booked for 15, 30, 45 and 60 minute time slots (visit the site for fees). See here:

Image of how to book a session at www.gophysio.janeapp.com

Currently, TeleRehab Video Consult sessions will be billed and paid for privately and a receipt issued. Our association is working hard to ensure that we can ‘direct bill’ your physiotherapy sessions to your extended health insurance provider and ICBC. This list of insurers is growing and changing by the minute and we’ll keep you posted as to whether your coverage is assured.

If you are still uncertain whether TeleRehab is for you, please read through our TeleRehab FAQs. Or if you need a more specific time that doesn’t look available yet, please leave a voicemail at 604-568-4628 or email go@gophysiotherapy.ca. We would love to hear from you and are here to help in any way we can.

We are all in this together. Stay well.

Yours at Go! Physio,

Susan, Grace, Janet, Daniel, Steve, Pauline, Sheila and Alyson

covid, Physiotherapy, telerehab

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