Knowledge is power. One of the things we take pride in as physiotherapists is knowledge. There is so much included in a typical physiotherapy session beyond the hands-on and needles. We would suggest booking a free complimentary 10-minute TeleRehab video consultation to find out more you can be helped. If you’re ready, book online now. 

For exercises to be effective they need to be personalized and specific to your stage of recovery. They need to be performed regularly and are designed to be progressive, to ensure gains are continually being achieved in accordance with your treatment plan. Your physiotherapist or kinesiologist will assess your stage of recovery and make sure your program is tailored to you and is progressed appropriately. They will also conduct a re-assessment and provide you with tips and advice to self-manage and self-treat while at home. 

Yes, Go! Physiotherapy has lots of solutions to help you resolve your pain or injury while you remain at home, travel or are unable to attend in-person. Using secure and encrypted software and in the privacy of your own home, your physiotherapist is able to:

• Assess, examine and provide a physiotherapy diagnosis of your injury, pain or restriction through a private video link
• Provide you with a personalized program of home care and symptom management
• Teach you how to do simple home massage and release techniques with no special equipment needed 
• Review your ergonomic set-up or workspace, daily movement patterns and habits to identify and recommend simple improvements that can aid your recovery
• Prescribe and assign an exercise program complete with video referencing
• Provide educational material and video/pdf references specific to your injury
• Provide expert guidance throughout each stage of your healing and recovery to ensure progression when needed.

We accept Mastercard and Visa. Payment is made online via our booking site (gophysio.janeapp.com) and it is secure and encrypted. We also can direct-bill most extended health insurance companies or ICBC on your behalf.

Go! Physiotherapy uses a website and app called JaneApp to connect you with your physiotherapist or kinesiologist session for a one-on-one video or phone call. You will receive an email invitation with instructions prior to your appointment. If you feel uncomfortable with electronic technology or video call, your physiotherapist is happy to assist and support you by telephone. 

Your practitioner will ask you questions to fully understand your concern, then proceed with a physical exam and assessment. Whether online or in-person, this is necessary to provide you with the best personalized treatment plan and goals, specific exercise, recommendations and advice possible.

Click on JaneApp’s site here and see how you can prepare. You will need a strong internet connection, a computer with webcam and microphone, and Google Chrome or Firefox as your browser (sorry, Safari just doesn’t cut it for our programs right now!). You can also use your mobile Android or iOS device.

At Go! Physiotherapy, we use only encrypted and secure software in accordance with Canadian privacy laws. No part of your session is recorded or stored. As physiotherapists governed by a regulatory body, we abide by our College’s Code of Ethical Conduct. 

Choose a private, quiet location that is free of distractions.

It might also be helpful to set up your session near to a bed and/or chair at home.

Headphones or earbuds are helpful to ensure privacy and clarity of audio but are not required.

If you have any home exercise equipment such as a stretch band or small weight, it might be handy to have these nearby.

For new patients, if you have an exercise program that has been provided elsewhere or any medical evaluation (e.g X Ray/MRI) reports, it may help to share this with your physiotherapist.